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"Beautiful and clean hotel, and the staff are just lovely would stay here again."

"staff were super friendly and accommodating. Views from room were spectacular "

"The property was beautiful, peaceful, and very relaxing. The staff were extremely nice and accommodating. We loved the food and the overall experience, definitely a 10/10 all around and one of the best parts of our trip to Japan."

"Nice hotel in a nice location."

"Amazing staff, rooms and experience! 10/10 I highly recommend this place to anyone especially car racing enthusiasts. This place was a memorable experience that I’m glad my family and I got to enjoy!"

"Perfect location to the terminal, beautiful property, shopping, dining access all wonderful!"

"Spacious room and a great view of the ocean. Friendly staff. Building itself is dated but rooms have been renovated and it was comfortable. Good breakfast buffet but not cheap. There is also a private beach you can walk to and swim."

"Great breakfast, really nice onsen. "

"Very nice, new and clean. Food was great with side selection of both meat fish and vegetable dishes. The foot spar was under maintenence but it was too hot to sit outside anyway. Nice place would definitely stay again as it's also located a few mins walk from sea and the newly revitalized shopping streets."

"Everything about this location was beautiful. The staff was really kind and helpful. The room was great with the inside onsen being the highlight of the room. We especially loved the cute little characters decorations outside the hotel like Kuromi. One of the best hotels I've ever stayed at and would definitely recommend if you are staying in Ito."

"very nice the place and the amenities are also good and the food delicious staff very kind.👌✌️😘"

"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."

"Very nice rooms with a great view."

"The hotel shuttle was very convenient, the food was very good, and we had tempura, which is one of the best in Japan ."

"Great breakfast included from Tully's, very friendly staff and super location!"

"Amazing, modern hotel within walking distance of Gotemba Premium Outlets! Plus, you can enjoy incredible views of Mt. Fuji if you’re lucky enough to catch a clear day."

"Great hotel"

"The view is superb, the experience is great."

"Nice hotel and the views are good as it’s on a mountain "

"Beauriful location"